CUSTOMER STORY
Reduce sanding time by 70%
Remove Factory Bottlenecks & Boost Efficiency just like Featurecraft did

Overview
Featurecraft, a cutting-edge NZ manufacturer known for its custom-crafted, design-led acoustic solutions, faced significant production challenges, with inefficiencies slowing down output and creating costly bottlenecks.
When Featurecraft approached us, we colaborated closely to deliver tailored solutions and have provided game-changing results, transforming their workflow and boosting productivity.
At Tungsten & Tool, we are proud to support innovative businesses like Featurecraft to achieve new levels of precision, efficiency and success.
The CHallEnge
Before partnering with Tungsten & Tool, Featurecraft struggled with:
• Lengthy finishing times post-CNC machining
• Frequent tool wear, leading to constant, costly replacements
• Slow production speeds impacting delivery timelines
These inefficiencies weren’t just affecting Featurecraft’s output—they were eating into profits and customer satisfaction.
Sounds familiar? Get in touch today to discuss your specific challenges.


THE SOLUTION
By working closely with Featurecraft’s production team, we identified their pain points and implemented a custom tool and system strategy designed to:
1️⃣ Extend tool life – reducing frequent replacements
2️⃣ Streamline finishing processes – cutting post-CNC work by over 70%
3️⃣ Increase production speeds – allowing Featurecraft to complete more projects in less time



THE RESULT
Featurecraft’s Production Manager, Brian, shared the impact of our collaboration:
“Our time spent finishing the product after CNC has reduced by over 70%, and your systems are lasting 10–15 times longer. It has totally revolutionised our factory and processes.”
Featurecraft experienced:
• 70% reduction in sanding time
• 25% increase in production speed
• Significant elimination of machining bottlenecks
• Faster project completion and delivery times
These improvements didn’t just optimise their production line—they enhanced overall business performance.Featurecraft’s Operations Manager, Adam, added:
“We’re pleased with the progressive impact Tungsten & Tool has had on our business over the past three years. Faster project completion and delivery have increased both profits and customer satisfaction.”
If bottlenecks, tool wear, or slow production are affecting your business, Tungsten & Tool can help. Our precision-driven solutions empower manufacturers, engineers, and cutting professionals to streamline their operations and boost profitability.
CRAFTED BY FEATURECRAFT
FEATURECRAFT PROJECTS

Te Matawai

Munroe Lane Offices

QMC Library
Featurecraft is your trusted partner in creating spaces where people live, work, and play—spaces that combine high performance with incredible aesthetics.
As a New Zealand company, they empower designers to create innovative architectural solutions, specialising in custom feature walls and ceilings that elevate your environment.
Working closely with architects and designers, they turn ambitious visions into reality through their technical expertise, design-led solutions, and flexibility.
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